Refund Policy

At JoyiStore, we understand that sometimes expectations don't always align with the services provided, especially in the world of iOS customization. Our goal is to ensure that you are completely satisfied with your experience. If for any reason you're not satisfied, we offer a flexible refund policy.

Refund Eligibility

Flexible Refunds: We offer refunds at any time if you feel that our services did not meet your expectations. We recognize that some customers might misunderstand our offerings as providing a full jailbreak instead of iOS customizations.

Full Refunds: If you decide that you would like a refund, we will provide a full refund, no questions asked. We strive to keep our processes simple and customer-friendly.

How to Request a Refund

Contact Us: Simply reach out to our customer support team via the contact details listed on our website. Please provide your order number and the email address used during purchase so we can expedite your request.

Quick Processing: We aim to process all refund requests quickly, typically within 5 business days. Our goal is to resolve any issues with minimal inconvenience to you.

Limitations

Immediate Cancellation: Once a refund is processed, any services or access to premium features will be terminated immediately. Please consider this if you plan to continue using our customizations until the refund is complete.

Customer Satisfaction

We are committed to transparency and clear communication. If there’s any part of our service you’re unhappy with, or if something isn’t as clear as you’d like, please let us know. We are here to help and ensure you have a great experience with JoyiStore.

Thank you for choosing JoyiStore. We appreciate your business and are dedicated to improving your iOS device customization.